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-- Start Service Request Program Overview My Plan FAQs Contact Us Resources Start Service Request Program Overview My Plan FAQs Contact Us Resources Ready to Get Reconnected? We won't keep you waiting Start Service Request As part of our commitment to provide exceptional protection, your Plan Plus featuring AppleCare Services will change on May 7th, 2021. Please click here to see your new Terms and Conditions. Program Overview Enrolling in a Plan is easy! Simply sign up when you buy your new phone or device and your protection starts immediately. Please note that your device must be fully operational at the time of program activation in order to enroll. Select Your Plan Click on your plan below to see your program overview. If you are not sure which Plan you are enrolled in, log in to My Plan. Plan -- Enrollment on or after 2/2/2019 -- Enrollment prior to 2/2/2019 Plan Plus -- Enrollment on or after 2/2/2019 -- Enrollment prior to 2/2/2019 Plan Plus featuring AppleCare Services -- Enrollment on or after 11/1/2019 -- Enrollment prior to 11/1/2019 Launched April 2019 -- Protection includes accidental damage and malfunction (after the manufacturer's warranty expires). Pricing ranges from $7.99 to $12.99 per month, with a Processing Fee ranging from $49.00 to $449.00 for each approved Service Request (depending upon the retail price of your device). Up to 2 repairs or replacements permitted in any rolling 12-month period, with up to a $2,500.00 value limit per Service Request. View our Program Guide for the full rundown of plan pricing, protection and details. November 1st Plan* -- Device Retail Price (unsubsidized) $0.00 - $499.99 $500.00 - $749.99 $750.00 - $1,099.99 $1,100.00 - $1,699.99 $1,700.00 & Higher Monthly Subscriber Fee $7.99 $8.99 $9.99 $11.99 $12.99 Repair Processing Fee $49.00 $69.00 $79.00 $99.00 $199.00 Replacement Processing Fee $49.00 $99.00 $149.00 $249.00 $449.00 Non-Return Device Fee $100.00 $400.00 $400.00 $500.00 $500.00 Locked Device Fee $100.00 $400.00 $400.00 $500.00 $500.00 All pricing and fees are subject to applicable taxes. Up to a $2,500 value limit per Service Request. Protection includes lost, stolen, accidental damage, and malfunction (after the manufacturer's warranty expires). Pricing ranges from $9.99 to $18.99 per month, with a Processing Fee ranging from $49.00 to $599.00 for each approved Service Request (depending on the retail price of your device). Up to 2 repairs or replacements are permitted in any rolling 12-month period, with up to a $2,500.00 value limit per Service Request. View our Program Guide for the full rundown of plan pricing, protection and details. November 1st Plan Plus* -- Device Retail Price (unsubsidized) $0.00 - $499.99 $500.00 - $749.99 $750.00 - $1,099.99 $1,100.00 - $1,699.99 $1,700.00 & Higher Monthly Subscriber Fee $9.99 $11.99 $13.99 $16.99 $18.99 Repair Processing Fee $49.00 $69.00 $79.00 $99.00 $199.00 Replacement Processing Fee $49.00 $99.00 $149.00 $249.00 $449.00 Lost/Stolen Processing Fee $149.00 $199.00 $249.00 $399.00 $599.00 Non-Return Device Fee $100.00 $400.00 $400.00 $500.00 $500.00 Locked Device Fee $100.00 $400.00 $400.00 $500.00 $500.00 All pricing and fees are subject to applicable taxes. Up to a $2,500 value limit per Service Request. Protection includes lost, stolen, accidental damage, in-warranty malfunction (24 months) and out-of-warranty malfunction (after the manufacturer's warranty expires). Pricing ranges from $12.99 to $22.99 per month, with a Processing Fee ranging from $39.00 to $599.00. For a full pricing breakdown, including your repair and replacement Processing Fees, see the cost table below. Service Requests For the first 24 months of enrollment, you are eligible to receive 3 approved Service Requests in a rolling 12-month period, 2 of which may be for damage and 1 of which may be for lost/stolen. In-warranty Service Requests performed during the first 24 months of your enrollment do not count towards this limit. Beginning in month 25 of enrollment, you are eligible for 3 approved Service Requests in a rolling 12-month period, 2 of which may be for damage and out-of-warranty malfunction, and 1 of which may be for lost/stolen. Up to a $3,000 value limit per Service Request. Please Note: You must enable the Find My iPhone feature on your device at the time you enroll to be eligible for Lost or Stolen Service Requests. View our Program Guide for the full rundown of plan pricing, protection and details. November 1st Plan Plus* -- Device Retail Price (unsubsidized) $0.00 - $749.99 $750.00 - $1,099.99 $1,100.00 - $1,699.99 $1,700.00 & Higher Monthly Subscriber Fee $12.99 $15.99 $18.99 $22.99 iPhone Repair Processing Fee (iPhone screen only) $39.00 $39.00 $39.00 $39.00 iPhone Repair Processing Fee (All other damage and out-of-warranty malfunction) $129.00 $129.00 $129.00 $129.00 iPad Repair Processing Fee (Screen, all other damage, and out-of-warranty malfunction) $49.00 $49.00 $49.00 $49.00 In-Warranty Processing Fee $0.00 $0.00 $0.00 $0.00 Replacement Processing Fee (iPhone and iPad)* $199.00 $249.00 $399.00 $599.00 Non-Return Device Fee Up to the amount of the unsubsidized, new retail price of the enrolled device at the time of enrollment. Locked Device Fee Up to the amount of the unsubsidized, new retail price of the enrolled device at the time of enrollment. *The Replacement Processing Fee is applicable for lost/stolen devices and all replacements from month 25 onward. All pricing and fees are subject to applicable taxes. Up to a $3,000 value limit per Service Request. Protection includes accidental damage and malfunction (after the manufacturer's warranty expires). Pricing ranges from $7.99 to $9.99 per month, with a Processing Fee ranging from $49.00 to $200.00 for each approved Service Request (depending upon the retail price of your device). Up to 2 replacements permitted in any rolling 12-month period, with up to a $1,600.00 value limit per Service Request. View our program guide for the full rundown of plan pricing, protection and details. Retail Value $0 - $349.99 $350.00 - $549.99 $550.00 - $1,500.00 (iPhone) $450.00 - $749.99 (iPhone Advanced) $750.00 - $1,600.00 Monthly Subscriber Fee $7.99 $7.99 $9.99 $9.99 $9.99 Replacement Processing Fee $49.00 $99.00 $149.00 $149.00 $200.00 All pricing and fees are subject to applicable taxes. Up to a $1,600 value limit per Service Request. Protection includes loss, theft, accidental damage and malfunction (after the manufacturer's warranty expires). Pricing ranges from $9.99 to $11.99 per month, with a Replacement Processing Fee ranging from $49.00 to $200.00 for each approved Service Request (depending upon the retail price of your device). Up to 2 replacements are permitted in any rolling 12-month period, with up to a $1,600.00 value limit per Service Request. View our program guide for the full rundown of plan pricing, protection and details. Retail Value $0 - $349.99 $350.00 - $549.99 $550.00 - $1,500.00 (iPhone) $450.00 - $749.99 (iPhone Advanced) $750.00 - $1,600.00 Monthly Subscriber Fee $9.99 $9.99 $11.99 $11.99 $11.99 Replacement Processing Fee $49.00 $99.00 $149.00 $149.00 $200.00 All pricing and fees are subject to applicable taxes. Up to a $1,600 value limit per Service Request. Protection includes lost, stolen, accidental damage, in-warranty malfunction (24 months) and out-of-warranty malfunction (after the manufacturer's warranty expires). Pricing ranges from $11.99 to $18.99 per month, with a Processing Fee ranging from $39.00 to $599.00. For a full pricing breakdown, including your repair and replacement Processing Fees, see the cost table below. Service Requests For the first 24 months of enrollment, you are eligible to receive 3 approved Service Requests in a rolling 12-month period, 2 of which may be for damage and 1 of which may be for lost/stolen. In-warranty Service Requests performed during the first 24 months of your enrollment do not count towards this limit. Beginning ...